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Shipping Policy
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Free US domestic shipping: Usually arrives in 2-5 days. Shipped by USPS, from South Florida.
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Flat rate international shipping: $29. Usually arrive at your country in 3~10 days.
Return Policy
Return and exchange policy:
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The headband processing unit (small black box on the forehead) - 30 days;
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The sensor band - 7 days;
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PC software -- 30 days (Microsoft store)
Example for a headband purchase -
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Full refund between day #1 and day #7;
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Partial refund between day #8 and day #30. The refund amount equals "the price you paid minus $49".
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