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Shipping Policy

  • Free US domestic shipping: Usually arrives in 2-5 days. Shipped by USPS, from South Florida.

  • Flat rate international shipping: $29. Usually arrive at your country in 3~10 days. 

Return Policy

Return and exchange policy:

  1. The headband processing unit (small black box on the forehead) - 30 days;

  2. The sensor band - 7 days;

  3. PC software -- 30 days (Microsoft store)

 

Example for a headband purchase -

  1. Full refund between day #1 and day #7;

  2. Partial refund between day #8 and day #30. The refund amount equals "the price you paid minus $49".

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